Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
The popular resale platform has revised its size classifications for female and kids' apparel failing to inform every member regarding the update.
Online Platforms Response
Many shoppers and sellers are posting online saying Vinted listings now show an altered size classification compared to what was initially listed as a result of the reclassification.
Vinted explained the updated approach better aligns with similar services.
It has advised users to examine their items and adjust the sizing manually where appropriate, resulting in member annoyance.
Measurement Approach Updates
Earlier, the sizes had both one number and one letter, like S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement was previously a 12 but currently displays as UK 16-18.
User Accounts
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, explained products she uploaded featuring size 14 markings were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Manual Updates
Another shopper, based in Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she said.
Service Background
The service features exceeding 100 million users, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: previously, the service retracted a modification to its shipping options following member complaints.
